Hospitality Dashboard
1,248
Total Calls
984
Connected Calls
264
Not Connected
4.2 min
Avg. Call Duration
Guest Booking Activity
Department Wise Service Insights
Guest Feedback Ratings
Daily Complaints Analysis
Recent Call Logs
| Call ID | Guest Name | Duration | Status |
|---|---|---|---|
| CT-4821 | John Smith | 5:24 | Connected |
| CT-4820 | Emma Johnson | 3:45 | Connected |
| CT-4819 | Michael Brown | 0:00 | Not Connected |
| CT-4818 | Sarah Williams | 6:12 | Connected |
| CT-4817 | David Miller | 2:33 | Connected |
Guest Feedback
| Guest Name | Department | Rating | Comments |
|---|---|---|---|
| Robert Wilson | Room Service | ★★★★★ | Excellent service! |
| Lisa Anderson | Housekeeping | ★★★★☆ | Very clean room |
| James Taylor | Maintenance | ★★★☆☆ | AC took time to fix |
| Jennifer Davis | Front Desk | ★★★★★ | Very helpful staff |
| Thomas Moore | Room Service | ★★★★☆ | Food was good |